Dress Like A Pirate .com
1457 SW 66th Av
Portland, OR 97225
877-PIRATE-8
(877-747-2838) fax: 877-747-2838 (inside U.S. only) Outside U.S. Phone 503-206-7916
WE SHIP INTERNATIONALLY (Import Tariffs may apply)
Shipping Info: (Returns and exchange info below)
We ship next business day. If anything is out of stock, we will call you immediately, but for the most part, all items shown are in stock and ready to ship unless stated within the item that it comes directly from the manufacturer like the Rum Casks). We will always let you know right away if there will be any delay. We are aware this is event oriented dressing and will not hesitate to contact you if there are exceptions to your order.
When considering how fast you want an item to arrive, please keep in mind that UPS does not deliver on Saturday as a regular service, this must be asked for as an email custom order as the system does not recognize the difference between days of the week. USPS, however, does consider Saturday as part of it's regular delivery days. If you order on a Thursday or Friday and want it on Saturday, you need to email or call us first.
We sometimes uses recycled or surplus shipping materials which are sometime pre-printed boxes from other companies.
We can enclose a personal note from you on cool Treasure Map Paper if you are sending a gift, just let us know.
Domestic shipping is based on UPS or USPS, by weight and zone, from Portland, Oregon. All packages come with tracking and liability coverage through UPS, but not us. Upgrade insurance through USPS is optional and must be requested. Any UPS residential order over 150.00 must have a signature for your protection against theft. You may request "No Signature Required", but we cannot replace shipment if it shows arriving at its destination.This is the UPS map for ground.
 |
Yellow: 1 day
Brown: 2 days
Green: 3 days
Burgundy: 4 days
Orange: 5 days
Gray: 6 days
Teal: 7 days |
Returns and exchanges:
Returns of unworn items for refund are excepted for 30 days after sale date only. Returns including original shipping can only be issued if the item is defective.
Everyone is entitled to one free exchange on us to be sure you are happy with your choice of color or fit. Return pre-paid package labels are available upon request and are not included in the initial shipment because exchanges rarely seem to happen. With boots we can meet you half way. If you send back the boots that don't fit, we will send you the ones that will. We only do this by UPS Ground unless upgrade is requested. This free label program is for exchanges only, not refunds. We cannot do this for international sales, however.
If you simply do not want your item, or it did not meet your expectations and you want to return for refund, just send to the address above with a note inside that includes your name and order number, and that you want a refund, and we will refund your card the amount of the item.
Because of hygienic concerns, we cannot accept back any item that has been worn (try-on ok). Items returned without the original hang tag may be considered "worn". Also, there will be a 10% restocking fee for anyone sending back clothing that has been crumpled and crammed back into the box with no attempt to fold.
International shipments are subject to import tax imposed by the incoming country that we have nothing to do with. We do our best to balance the insurance cost declaration with the minimum we can state on the customs declaration so that you are not charged too much, but there may still be charges due. If the package is returned to us for refusal of payment of tariff charges, we will have to charge the return shipping and any fees incurred to you by deducting from your refund. If the refusal is by the incoming country for any reason (occasionally the weaponry) and not by you, we will NOT charge you the return fee.
Feel free to contact us for any special requests or concerns. We run our online store like any upscale boutique, with one-on-one personal service.
|
